FAQ's

 

Shipping FAQ – Nuvio

Do you offer worldwide shipping?

Yes, we provide worldwide shipping for our products. Regardless of your location, we strive to deliver our products directly to your doorstep.

What are the shipping costs?

Shipping costs may vary depending on your destination and the shipping method selected. You’ll be able to view the exact shipping charges during the checkout process before finalizing your order.

How long does shipping take?

Shipping duration depends on your location:

  • Domestic orders typically take 5–10 business days.

  • International orders may take longer due to customs processing and international transit.

Estimated delivery times will be shown during checkout for your convenience.

Do you provide tracking information for orders?

Yes, all shipments include order tracking.
Once your order is dispatched, you will receive an email containing your tracking number and link. You can monitor your delivery status through our tracking service.

Can I change my shipping address after placing the order?

We aim to process orders quickly, so if you need to update your shipping address, please contact our customer support team as soon as possible.
Changes can only be made before your order has shipped.

📧 Email: info@trynuvio.com

What if my order is lost or damaged during shipping?

If your order is lost or arrives damaged, please contact our customer support team immediately.
We’ll work with you to resolve the issue by offering a replacement or refund, depending on the situation.

Are there any customs or import duties for international orders?

Yes, customs or import duties may apply depending on your country’s regulations.
These charges are the responsibility of the customer and are not included in the product or shipping price.
Please check with your local customs office for more information.

Can I expedite shipping for an additional cost?

Yes, expedited shipping options are available for select regions.
You can choose a faster shipping method during checkout for an additional fee.

Need further assistance?

If you have any additional questions or concerns regarding shipping or anything else, please don’t hesitate to reach out to our support team. We are committed to providing excellent service and ensuring a smooth shopping experience for all our valued customers.

📧 Email: info@trynuvio.com